Delivery information

Delivery Area We deliver orders across Bangladesh. Delivery availability and applicable charges may vary depending on your location. Estimated Delivery Time • Inside Dhaka: Usually within 1–3 working days • Outside Dhaka: Usually within 2–5 working days Delivery times may vary due to courier delays, public holidays, weather conditions, high order volumes, or other circumstances beyond our control. Delivery Charge Delivery charges depend on the delivery location and order details. The applicable charge will be shown or confirmed before the order is finalized. Order Confirmation After placing an order, our team may contact you by phone or message to confirm the order details if necessary. Receiving Your Order Please check the external condition of the package when receiving it. If the package appears damaged, we recommend taking photos or a video and contacting us as soon as possible. Damaged, Incorrect, or Incomplete Orders If you receive a damaged, defective, incorrect, or incomplete product, please contact us within 7 days of delivery. Eligible returns and refunds will be handled according to our Return & Refund Policy. Delivery Delays Unexpected delays may occur due to courier service issues or other unavoidable circumstances. We will make reasonable efforts to provide updates when necessary.