Terms and conditions

By accessing or using the ololiy website, you agree to the following Terms & Conditions. Products and Information We aim to provide accurate product descriptions, images, specifications, prices, and availability. However, minor differences may occur, and information may be updated without prior notice. Orders Placing an order does not always guarantee acceptance. We reserve the right to confirm, cancel, or refuse an order in cases such as: • Incorrect pricing • Product unavailability • Suspected fraudulent activity • Incorrect customer information • Delivery limitations Pricing Prices may change without prior notice. The price confirmed at the time of order will generally apply unless there is an obvious pricing or technical error. Payment Customers must use an available and accepted payment method. Orders may be subject to payment verification where necessary. Delivery Delivery times are estimates and may vary due to courier delays, weather, public holidays, high order volume, or other circumstances beyond our control. Please refer to our Delivery Information page for more details. Returns and Refunds Eligible return and refund requests must be made within 7 days of delivery. Baby-care and hygiene products that have been opened, used, or washed may not be eligible for return due to change of mind or personal preference. Please refer to our Return & Refund Policy for complete details. Order Cancellation Orders may be cancelled before they are processed or handed over to the courier. Once shipped, cancellation may not always be possible. Product Use Customers should follow the product instructions, warnings, age guidance, and safety information provided with the product. Product information on our website is for general product guidance and should not be treated as medical advice. Intellectual Property The ololiy name, logo, website content, graphics, images, and other brand materials may not be copied, reproduced, or used without permission. Limitation of Liability To the extent permitted by applicable law, ololiy will not be responsible for losses caused by misuse of a product, failure to follow instructions, or circumstances outside our reasonable control. Changes to These Terms We may update these Terms & Conditions when necessary. Updated terms will be published on the website. Contact If you have questions about these Terms & Conditions, please contact us through the official contact details provided on our website. ololiy — We sell trust, not just products.